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You will find the model and serial number on either a paper sticker or a metal rating plate, located on or behind the door frame/trim, behind the removable kickplate on the bottom of the machine, or on either the on the back/side of the machine.
Model numbers for washing machines can be made up of numbers or a combination of letters and numbers, for example 1004560 or WM342P, and may also include characters such as a slash (/) or a dash (-). The washing machine model number tag may look similar to the examples shown below: