I can't find what I'm looking for?

Just email help@homespares.co.uk with your Name, Telephone Number, Email Address, Type of Product, Manufacturer, Model number and serial number (if you have it) along with the nature of your problem and we will see if we can give you the right answer. Harry has a lot of experience in keeping appliances working.

What time can I place my order for next day delivery?
Orders placed up to 3PM will be despatched same day for next day delivery.

How long will it take for my special order to arrive?
Dependent on which manufacturer, current ‘in stock’ lead times are

Manufacturers such as Whirlpool, whose brands include Ariston, Cannon, Creda, Hotpoint, Indesit, Kitchen Aid and Whirlpool or Electrolux whose brands include Aeg, Electrolux and Zanussi or Hoover whose brands include Baumatic, Candy, Hoover and Rosieres  usually take  2-3 days so you may need to allow up to 7 days for delivery as long as the spare part  is in stock.

Manufacturers such as Beko have limited stocks in the UK so if the part is in stock then lead time is usually 7 days. If the part has to come from Turkey then please allow 6 weeks.

ALL SPECIAL ORDER PARTS ONCE ORDERED ARE STRICTLY NON RETURNABLE UNLESS THE ITEM IS DAMAGED OR FAULTY WITHIN TIMESCALES.

Can I work for Homespares?
Absolutely, we are always looking for talent. Please send your CV to help@homespares.co.uk or have a look at our vacancies page.

I’m an internet reseller. Will you drop ship for me?
We are happy to discuss this with all our customers, however, this has to be on a volume basis due to the need to meet your customers approvals and expectations. Your customers happiness is equally important to our customers happiness. If we do it – we want to do it right. We can provide a full solution for you.

Why have you sent me a different part?
There are many parts that are universal and are suitable for many different manufacturers. We always want you our customer to get best value. If we can save you money on a part that is of equal status then we will.

I'm having trouble with my Leifheit product.

For all FAQs regarding Leifheit products click here

Do You Need an Engineer?

Have you got an appliance in need of some attention? Why not try and repair instead of replace, by finding a local engeineer. Click here for a list of engineers.

How to use our website

Need some help using our website? click here for the user guide.

How do I find my appliance model number?

Are you struggling to find your model number or rating plate on your kitchen appliance? Click here to see where you will be able to find your model number.